JetBlue Airlines

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About JetBlue Airways

JetBlue Airways is a low-cost airline in the United States that is headquartered in Long Island near New York City. It operates from its headquarters located in Utah and Florida. Currently, JetBlue operates on 104 domestic and international destinations across Canada, Mexico, South America, the Caribbean and Europe.

Airports and Fleet

The airline has 288 aircrafts in its fleet with mostly variations of Airbus. With some many aircrafts, JetBlue operates nearly 1.000 flights everyday to half of the destination.

JetBlue Airways has a major hub in New York at John F. Kennedy International Airport. Almost half of the major flights usually take off from the major airport. Other than that, JetBlue Airlines also has secondary hubs at Boston, Orlando, Fort Lauderdale, San Juan, Puerto Rico.

Popular Destinations

Being a low-cost carrier, JetBlue significantly operates on the underserved destinations. It connects the secondary destinations to primary through active flight services. The airline caters to the needs of customers and provides them with bare-minimum fare that requires additional purchases on amenities like seat selection and baggage.

However, JetBlue also offers customers popular destinations at very affordable rates. Some of the most popular destinations are Boston, Punta Cana, Las Angeles, Cancun (Mexico), Las Vegas, and Orlando. Also, it provides great deals on popular destinations like Caribbean Islands during tourist season.

Flight Status

It is extremely confusing to keep track of JetBlue Flight status manually when there are so many flights operated everyday. That’s why the airlines offer a simple and easy way for customers to track their flights through JetBlue flight status tracker.

  • Simply login to the official website of JetBlue Airways.
  • Click on the Travel Info tab to view drop down options.
  • Click on the bottom right on the Flight Tracker.
  • Now either add your flight route with the date of departure or add flight number to view the status of your flight. Lastly click on check status to view the live status of your flight.

JetBlue Airline Cabin

  • The airline offers five different fare types to its passengers. JetBlue Airlines ensures affordability and comfort to each customer in the flight.

JetBlue Airline Cabin

The airline offers five different fare types to its passengers. JetBlue Airlines ensures affordability and comfort to each customer in the flight.

Basic Blue

It is known as the bare-bone ticket in the Economy Class. Customers can purchase the available ticket by using cash only instead of using true blue points.

This fare does not allow any change or cancellation in the itinerary. Customers are firmly advised to book this fare only if they are absolutely certain about travelling.

Basic Blue fare does not include any checked baggage allowance so always pack light with one personal baggage and one carry on baggage.

JetBlue Basic Blue customers are likely to board at last unless the passengers have Mosaic status in JetBlue Airlines.

Blue Class

This class is slightly better than Basic blue. This is the regular economy class in JetBlue Airlines.

Blue class allows customers to change and cancel their flight at an additional fee.

Basic Blue fare does not include any checked baggage allowance so always pack light with one personal baggage and one carry on baggage.

However, customers can select their seats in advance during booking.

Blue Extra

The extra Blue fare includes some extra services at some additional cost. Customers can modify your flight at any time.

This fare allows customers to cancel their flight without paying any cancellation fee.

The Blue Extra ticket also includes same-day changes and same-day standby.

Customers can select their seat in advance during JetBlue Airways flight booking and can also request for priority boarding and check-in at extra charges.

Mint (JetBlue First Class)

JetBlue offers First Class also known as Mints on selective popular routes

This premium class enjoys perks and services equivalent to some full-case carriers.

Customers can purchase this ticket while booking on selective routes only i.e New York (JFK) to Los Angeles (LAX).

Customers can enjoy spacious seats, priority boarding and check-in, Airport assistance, inflight meals and drinks, ample inflight entertainment options and free complimentary wifi connectivity. Also, customers can enjoy a premium sleeping amenity kit to elevate their premium experience.

Mint class allows its customers to carry two free check-in baggage weighing up to 70 pounds each along with one personal and one carry-on baggage under JetBlue Airlines baggage policy.

JetBlue Airlines Cancellation Policy

JetBlue allows its customers to cancel their flight ticket under the 24 hours cancellation policy.

  • If a customer’s flight has been cancelled by the airline then the customer will receive an alternate flight at no additional cost. Customers can also request for full-refund in case the customer denies to accept the alternate flight.
  • Customers are eligible to receive $50 credit if the flight was cancelled within 4 hours of flight.
  • Also, customers can receive $100 credit if the flight was cancelled after the scheduled departure under JetBlue Airlines cancellation policy.

JetBlue Airlines Cancellation Policy

  • Customers are allowed to cancel their booking within 24 hours of confirmed booking to receive full-refund.
  • JetBlue also ensures credit card refund on bookings within 20 days upon receiving a refund request.
  • In case if a customer’s cancelled flight qualifies for refund after cancellation, the airline will send an email within seven days to the customer regarding possible refund confirmation.
  • If after seven days, the customer hasn’t received any email from the airline, then the customer can raise a request for potential compensation against the cancelled flight schedule.

Customer Support

In case of any queries, customers can contact JetBlue Airlines customer support number  402-927-9224 and ask to speak with a CRO. You can also contact JetBlue through their official email address mentioned on their official website.

Frequently Asked Questions

Each passenger can bring one personal item and one carry-on luggage for free.

JetBlue allows Basic Blue, Blue and Extra Blue passengers to carry one personal bag and one carry-on bag free of cost. While Mint (First Class) passengers have the liberty to carry two free checked-in baggage weighing 70 pounds only, one personal and one carry-on bag free of cost.

JetBlue offers complimentary meals in Mint fare only, however, passengers can purchase meal boxes from inflight La Carte.

Yes, JetBlue offers free wifi to every Mint passenger. Passengers can enjoy their favourite movies, T.V shows on the JetBlue Studio available on every seatback screen.

Yes, you can cancel your JetBlue flight within a 24 hours free cancellation period to avoid cancellation fees.

The cancellation fee depends on your JetBlue ticket price. Passengers can cancel your ticket without any charges (except Basic economy). For Basic Blue passengers, they cannot cancel or change their flight after confirmed booking. Blue passengers can change and cancel their flight after paying cancellation fee. While Extra Blue and Mint customers can cancel and change their flight without any additional charges.

In JetBlue refundable flights, passengers can cancel their tickets and claim refunds in form of credits or in the form of original payment.

If you have purchased the ticket through credit card, then usually JetBlue takes 20 days to process your refund request.

Yes, You can upgrade your class to Mint by paying with TrueBlue points or cash. You can get in touch with JetBlue airport staff for this purpose.

The first class JetBlue allows you to get two complimentary checked bags weighing up to 70 pounds each. Along with that, you get priority baggage claim on your luggage.