402-927-9224

Copa Airlines

Airline Phone Numbers Airline Customer Service Number For Changes/Modification

Do you want to change your existing flight? Call on below number  and press extension 231

402-927-9224

Airline Phone Numbers Airline Customer Service Number For Refunds

Do you want to track refund status? Call on below number  and press extension 233

402-927-9224

Airline Phone Numbers Airline Customer Service Number For Cancellation

Do you want to know about cancellation of your existing flight? call on below number  and press extension 235

402-927-9224

Airline Phone Numbers Airline Customer Service Number For New Booking

Up to 50% discount on Christmas and new year, call for new booking now.

402-927-9224
Airline booking services | Phone Support | Cancelation | Change Service
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About Copa Airlines

Copa Airlines is the flag carrier of Panama and one of the major airlines in Latin America. It is headquartered in Panama City, Panama, and operates primarily from Tocumen International Airport (PTY). The airline serves a wide range of destinations, including popular cities in North America, Central America, South America, and the Caribbean. In addition, Copa Airline is a member of the Star Alliance, a global airline alliance that includes airlines such as United Airlines, Lufthansa, and Air Canada. Other than this, it operates a frequent flyer program called “ConnectMiles,” which allows passengers to earn and redeem miles for flights and other travel-related benefits.

Fleet

The size of COPA Airlines’ fleet is 93, and it completely consists of Boeing. Here’s a list of aircraft owned by Copa Airlines:

Aircrafts In Fleet
Boeing 737-700 9
Boeing 737-800 58
Boeing 737 MAX 9 25
Boeing 737-800BCF 1
Total 93

Copa Airline Popular Flight Routes

USD 169

Sep 05, 2023

Dallas - New York

USD 243

Sep 29, 2023

Seattle - Dallas

USD 214

Oct 15, 2023

New York - Boston

USD 278

Oct 18, 2023

Dallas - Cancun

USD 254

Nov 18, 2023

San Francisco - Dallas

USD 195

Nov 23, 2023

Los Angeles - New York

USD 318

Dec 15, 2023

Dallas - Los Angeles

USD 298

Dec 13, 2023

Chicago - San Francisco

USD 357

Dec 15, 2023

Seattle - Newark

USD 366

Jan 16, 2024

Boston - Las Vegas

Copa Airline Cancelation Policy

If there is a sudden emergency and you need to cancel your flight, the COPA Airlines cancellation policy allows you to do so and claim a refund. Read below the cancellation policy before you embark your journey so that you have a convenient and flexible experience with the airlines:

  • If a passenger puts their reservation on hold for more than 24 hours then their ticket is automatically canceled.
  • A passenger can cancel their flight and claim a full refund or reschedule their flight free of charge if their close relative dies or is seriously ill.
  • If, due to overbooking a passenger is denied overboarding, they can claim for full refund.
  • The passengers can cancel their flights only if the booking is made through the official website, customer support or airport counter of the airline. If reservation has been made via a third party agency, then the passengers need to contact them for reservation.
  • As per the COPA Airlines 24 hour cancellation policy, passengers can cancel a reservation within 24 hours without penalties.
  • The cancellation fee after 24 hours from the time of booking is around 100 to 500 USD. But, a passenger’s eligibility criteria for refund or credit voucher depends on the fare rules applied to your flight booking.

Copa Airline Refund Policy

  • If you’re eligible for a refund, Copa Airlines will process the refund back to the original form of payment used for the ticket purchase.
  • While canceling, there may be cancellation fees associated with the process. The fee amount can depend on various factors like the fare class, route, and how far in advance you’re canceling.
  • If a passenger dies, a full refund will be granted against a copy of the ticket holder’s death certificate.
  • If you’re not seeking a full refund but want to modify your reservation, Copa Airlines might allow you to make changes for a fee. You can do so by going on COPA Airlines manage booking option on their official website. This can include changing the travel dates, route, or other aspects of the booking.
  • If a passenger has booked a flight ticket or bought a service from an external party, he/she must request a refund from them.
  • 24-hours cancellation also does not apply to Basic or Value fares

Copa Airline Baggage Policy

Carry-On Baggage

  • Copa Airlines allows passengers to bring one piece of carry-on baggage, along with a personal item and one additional item.
  • Each carry-on baggage should not exceed the (56 cm high + 36 cm long + 26 cm wide) dimension and it must not weigh more than 10 Kg.
  • The personal item should fit under the front seat. It must not exceed the (43 cm high + 25 cm long + 22 cm wide) dimensions.
  • A personal item can be a food item, handbag, portfolio, video game, products purchased at the airport, small backpack or a laptop bag.
  • An additional item can be a coat, jacket, wedding dress, baby items or items of special assistance such as a walker, brace, cane, crutches, wheelchair, respirator, etc

Checked Baggage

The COPA Airlines baggage allowance for checked luggage varies based on the fare class, destination, and route. In addition, additional checked bags require additional fees, and excess weight or oversized baggage also result in additional charges. Read below to know the baggage permitted:

Weight of the checked baggage:

Checked baggage allowed for North America, Central America, the Caribbean and certain South American countries:

Fare Type 1st checked baggage 2nd checked bag Additional checked bag (max 5)
Economy Basic 40 USD

23 kg (50 lbs)

 55 USD

23 kg (50 lbs)

 180 USD Per Piece

23 kg (50 lbs)
Economy Classic

23 kg (50 lbs)

23 kg (50 lbs)

 180 USD Per Piece

23 kg (50 lbs)
Economy Full

23 kg (50 lbs)

23 kg (50 lbs)

 180 USD Per Piece

23 kg (50 lbs)
Business Promo

32 kg (70 lbs)

32 kg (70 lbs)

 180 USD Per Piece

23 kg (50 lbs)
Business Full

32 kg (70 lbs)

32 kg (70 lbs)

 180 USD Per Piece

23 kg (50 lbs)

Checked baggage allowed from or to Argentina, Bolivia, Brasil, Chile, Paraguay & Uruguay:

Fare Type 1st checked baggage 2nd checked bag Additional checked bag (max 5)
Economy Basic 50 USD

23 kg (50 lbs)

 70 USD

23 kg (50 lbs)

 180 USD Per Piece

23 kg (50 lbs)
Economy Classic

23 kg (50 lbs)

23 kg (50 lbs)

 180 USD Per Piece

23 kg (50 lbs)
Economy Full

23 kg (50 lbs)

23 kg (50 lbs)

 180 USD Per Piece

23 kg (50 lbs)
Business Promo

32 kg (70 lbs)

32 kg (70 lbs)

 180 USD Per Piece

23 kg (50 lbs)
Business Full

32 kg (70 lbs)

32 kg (70 lbs)

 180 USD Per Piece

23 kg (50 lbs)

Additional fees in case of overweight baggage:

_ Between 24 kg

and 32 kg (51 lbs - 70 lbs)

 Between 33 kg

and 45 kg (71 lbs - 100 lbs)
In Canada 132-150 CAD 265-301 CAD
In Rest of the World 100 USD 200 USD

Size of the checked baggage:

  • Dimension of each piece must not measure more than more than (158 cm) total (height + length + width).
  • If your checked baggage exceeds the weight or size limits, you can prepay for it during web check in. This will save you money and time.
_ height + length + width = 63" (159 cm) – 115" (294 cm)
In Canada 199-226 CAD Per Piece
In Rest of the World 150 USD Per Piece

Special Items

If you are carrying a special item with yourself make sure you inform the airlines while you’re COPA Airlines flight booking. The airlines have specific policies for carrying sporting equipment or special items such as musical instruments. Plus, there are additional charges for transporting such items.

Sports equipment

Small Sport equipment (Carry on)

Max. wt. : 10 Kg

Max Size : 46 linear inches

Sports equipment

Small Sport equipment (Checked baggage)

Max. wt. : 45 Kg

Max Size : 115 linear inches

Sports equipment

Large Sport equipment (Checked baggage)

Max. wt. : 45 Kg

Max Size : 115 linear inches

Small sports equipment include camping equipment, archery, bowling, golf, paintball, parachute, fishing and tennis. Large sports equipment include bicycle, diving, ski, inflatable kayaks, kitesurfing, paddle, pole vault, surf and windsurfing.

Copa Airline Pet Policy

Copa airlines have following guidelines in place to ensure the safety, well-being, and comfort of pets and other passengers during travel:

  • Copa Airlines allow small pets to travel in the cabin with their owners, subject to certain restrictions and guidelines.
  • A dog might be denied boarding if it has a bad smell or does not have proper documentation. You can use COPA Airlines flight schedule against minimal charges once you have the documents.
  • The pet and carrier must typically fit under the seat in front of you.
  • Copa Airlines requires vaccinations and a certificate of good health issued by a veterinarian.
  • Passengers need to book their pet’s travel arrangements in advance, as there may be limited space for pets in the cabin.

Following are the fees associated with traveling with pets as the travel route:

Domestic flight

25 USD + taxes

29-33 CAD + taxes

International flight

125 USD + taxes

147-166 CAD + taxes

Connections between domestic and international flights

125 USD + taxes

147-166 CAD + taxes

Copa Airline In-flight service

Entertainment onboard

Copa Airlines offers various services to keep passengers entertained during their journey. This includes seatback screens with a selection of movies, TV shows, music, games, and more. You can also check your COPA Airlines status onboard. Passengers can also use their personal devices to access the entertainment content through the airline’s onboard Wi-Fi network.

Food onboard

Copa Airlines offers meals and beverages on their flights. The types of meals provided vary depending on the flight duration and time of day. They include a range of options to cater to different dietary preferences and restrictions. In addition, if you have specific dietary requirements, passengers need to make a request at least 24 hours before their flight departure to order a special meal such as Kosher food, Gluten-free meal or Vegetarian meal.

Frequently Asked Questions

Yes, You can easily initiate a cancellation request for the flight booked via https://www.copaair.com/en/web/us, Copa Airlines contact no, or airport counters within 24 hours from the purchase. The COPA Airlines cancellation policy would be applicable on all fares except for Basic and Classic fares, where passengers are not eligible for a refund.

If the passenger cancels his/her booking within 24 hours from the date of purchase, they do not have to incur any cancellation fee. However, the departure date must be 7 days or more at the time of initiating the cancellation request.

You are eligible for a refund if the airline fails to provide flight service. However, the refund amount depends on cancellation, destination, technical glitch, and many other reasons.

Copa Airlines flight cancellation policy allows you to cancel your booking on the same day of departure. You have to pay a cancellation fee, and the amount will depend on ticket class, reason, and many other factors.

Yes, Copa Airlines offers wheelchair and mobility services from the check-in counters at your departing airport.

Copa Airlines strictly takes all the necessary measures and follows the Covid-19 guidelines to ensure a safe journey for each passenger. From sanitizing the aircraft after each journey to checking the temperature of each passenger, Copa Airlines ensures safe travel.

To get a refund for a non-refundable ticket, you must cancel your booking within 24 hours of booking. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.

Copa Airlines provides complimentary food and beverages on all flights, depending on the duration of the journey.

Pregnant passengers need to show the medical certificate which should not be 5 days before COPA Airlines flight schedule. The medical certificate must state that the passenger is fit to travel.

Yes, you can travel seamlessly with your beloved pet on Copa Airlines flights. However, to learn more about the flying with pets guidelines you are advised to visit the official website of Copa Airlines.

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