Southwest Airlines

Airline Phone Numbers Airline Customer Service Number For Changes/Modification

Do you want to change your existing flight? Call on below number and press extension 231

Airline Phone Numbers Airline Customer Service Number For Refunds

Do you want to track refund status? Call on below number and press extension 233

Airline Phone Numbers Airline Customer Service Number For Cancellation

Do you want to know about cancellation of your existing flight? call on below number and press extension 235

Airline Phone Numbers Airline Customer Service Number For New Booking

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About Southwest Airlines

Southwest Airlines is one of the largest in the world, known for its low-cost model, which focuses on providing affordable fares to passengers. It was founded in 1967 by Herb Kelleher and Rollin King and is currently headquartered in Dallas, Texas. The airline primarily operates in the United States, serving numerous cities across the country. While it began as a regional carrier in Texas, it has expanded its route network to cover a wide range of destinations, both large and small. Southwest’s frequent flyer program is called Rapid Rewards. Passengers can earn points for flights and other activities, which can then be redeemed for future flights.

Southwest Airlines is often associated with its philosophy of “LUV,” which shows its focus on love for its customers, employees, and the business itself. The airline is also known for its dedication to customer service and offers a seamless Southwest Airlines cancellation policy.

Fleet

The size of Southwest Airlines’ fleet is 782, and it completely consists of Boeing 737. Here’s a list of aircraft owned by Southwest Airlines:

Aircrafts	In Fleet
Boeing 737-700	382
Boeing 737-800	203
Boeing 737 MAX 8	200
Total	782

Southwest Airlines Popular Flight Routes

152 USD

Nov 12, 2023

Denver - Las Vegas

288 USD

Jan 20, 2024

Chicago - Baltimore

236 USD

Feb 02, 2024

Orlando - Houston

144 USD

Mar 07, 2024

Los Angeles - Sacramento

134 USD

Jan 20, 2024

Los Angeles - Tampa

189 USD

Nov 07, 2023

San Jose - Tampa

147 USD

Jan 31, 2024

Austin - Atlanta

109 USD

Apr 08, 2024

San Diego, CA - Oakland

129 USD

Feb 20, 2024

St. Louis - Nashville

149 USD

Dec 25, 2024

Chicago - Las Vegas

Southwest Airlines Cancelation Policy

The Southwest Airlines cancellation policy provides flexibility and premium benefits, offering the passengers a convenient journey. Also, with its passenger policy you don’t need to worry about the refund or last minute cancellation. As per the airlines cancellation policy, under the aforementioned conditions you are eligible to cancel your booking and claim a full refund:

Booking for International flights needs to be canceled at least 8 hours before the flight’s departure while domestic flights should be canceled at least 5 hours before.
WThe fee of cancellation varies from passenger to passenger as it depends on various factors such as the flight route, destination, type of ticket, etc. However, the cancellation fee is generally around 50 to 200 USD.
As per the Southwest Airlines 24 hour cancellation policy, if a passenger cancels within 24 hours of booking and the flight’s scheduled departure is at least 7 days from the time of reservation, Southwest Airlines won’t charge any cancellation fee.
Passengers under the same reservation cannot cancel just for 1 booking.
There are three types of fares offered by the airline- Wanna Get Away, Anytime, and Business Select and as per their cancellation policy, all of them can be used in the future for up to one year from the original date of purchase.

Southwest Airlines Refund Policy

In some cases, such as a death in the family or a medical emergency, a passenger is eligible for complete refund.
Southwest Airlines manage booking allows passengers to cancel their reservation. If you are canceling a flight within 24 hours of booking you are eligible for a complete refund irrespective of your fare type.
Southwest offers both refundable and non-refundable fare options. Its refundable fares are called Anytime and Business Select that allows you to cancel your flight and receive a refund in the original form of payment, or the funds can be used for future travel. On the other hand the GetAway fares are only reusable.
If you’ve booked a flight with fare points and need to cancel your flight, the remaining points will be credited to your account
You can check your Southwest Airlines flight schedule online or at the airport and if your flight is canceled / delayed by the airlines due to reasons such as technical glitch or you are denied boarding, you can ask for refund or compensation.

Southwest Airlines Baggage Policy

Carry-on Baggage

Passengers can bring one personal item and one carry-on bag on board for free.
The personal item can only be a purse, briefcase, camera, suitcase, food container, or laptop and it must fit under the seat in front of you.
The carry-on bag should fit in the overhead bin and not exceed 24”(L)×16”(W)×10”H.

Checked Baggage

Southwest Airlines allows each passenger of Business Class to check in up to two bags for free as part of their fare. However, there are size and weight restrictions. Each bag should not exceed 62 inches (length + width + height) and 50 pounds (23 kilograms)
On the other hand, each passenger of Economy Class is allowed to check in One bag for free as part of their fare. The size and weight restrictions remain the same. The bag should not exceed 62 inches (length + width + height) and 50 pounds (23 kilograms).
Additional bags or bags exceeding the weight and size limits may incur fees.

Southwest Airlines Pet Policy

Southwest Airlines had a pet policy that allowed passengers to travel with small pets in the cabin under certain conditions:

Southwest charges a pet fare in addition to the passenger’s own fare and is not refundable. The pet fare covers the space for the pet carrier in the cabin.
The airline only allows small domestic dogs and cats to travel in the cabin. Other types of pets, such as birds or rabbits, are not accepted.
Pets must be transported in an appropriate pet carrier that fits under the seat in front of you. The maximum carrier dimensions are 18.5″ long x 8.5″ high x 13.5″ wide.
Passengers should make an advance reservation for their pet during Southwest Airlines flight booking, as there are only six pets allowed on each flight. Call Southwest Airlines to book your pet’s reservation and get more details about the process.
When you arrive at the airport, you must check in your pet at the ticket counter, as online check-in is not available for passengers traveling with pets.
The pet must remain in the carrier under the seat in front of you during the entire flight. It’s also recommended to bring some pet essentials, like water and snacks, for the journey.

Southwest Airlines In-flight service

Southwest Airlines provides a range of in-flight services to make the travel experience more comfortable for passengers:

Southwest Airlines offers complimentary snacks and non-alcoholic beverages to passengers during the flight. These snacks might include pretzels, peanuts, or other light options. Alcoholic beverages such as beer, vodka, rum, whiskey, etc are also available for purchase.
There is in-flight Wi-Fi on many of the airline’s crafts, allowing passengers to stay connected during the flight. However, Wi-Fi availability might vary based on the aircraft and the route.
Southwest does not offer seatback screens for in-flight entertainment. Instead, the airline encourages passengers to bring their own devices and access the Southwest Entertainment portal which provides free access to a selection of movies, TV shows, and other content that could be streamed to personal devices

Frequently Asked Questions

Can I cancel my Southwest Airlines flight?

As per the Southwest Airlines cancellation policy, you can easily initiate a cancellation request for the flight booked , Southwest Airlines contact no, or airport counters within 24 hours from the purchase. The cancellation would be applicable only on the eligible Southwest Airlines flights canceled within the allowed time span.

Can I cancel my Southwest Airlines reservation for free within 24 hours?

As per the Southwest Airlines 24 hour cancellation policy, if a passenger cancels his/her booking within 24 hours from the date of purchase, they do not have to incur any cancellation fee. However, the departure date must be 7 days or more at the time of initiating the cancellation request.

Do I get a refund if my flight is canceled?

You are eligible for a refund if the airline fails to provide flight service. However, the refund amount depends on cancellation, destination, technical glitch, and many other reasons.

Does Southwest Airlines provide wheelchair service to specially-abled passengers?

Yes, Southwest Airlines offers wheelchair and mobility services from the check-in counters at your departing airport.

Is it safe to travel with Southwest Airlines during Covid-19?

Southwest Airlines strictly takes all the necessary measures and follows the Covid-19 guidelines to ensure a safe journey for each passenger. From sanitizing the aircraft after each journey to checking the temperature of each passenger, Southwest Airlines ensures safe travel.

How to get a refund with a non-refundable ticket?

To get a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.

Does Southwest Airlines provide in-flight dining?

Southwest Airlines provides complimentary food and beverages on all flights, depending on the duration of the journey.

Can I fly when I am pregnant?

Pregnant passengers need to show the medical certificate which should not be 5 days before Southwest Airlines flight schedule. The medical certificate must state that the passenger is fit to travel.

Does Southwest Airlines allow pets on flights?

Yes, you can travel seamlessly with your beloved pet on Southwest Airlines flights. However, to learn more about the flying with pets guidelines you are advised to visit the official website of Southwest Airlines.

Where can I check my Southwest Airlines status for my scheduled flight?

You can simply visit the official website of Southwest Airlines. There you can navigate to the Online check-in box, type your booking id or ticket number and your last name to get all the necessary updates.

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